Our property management and facility maintenance services are designed to provide customized solutions based on the specific needs and preferences of our clients. Whether you're looking for basic upkeep or a comprehensive maintenance plan, we tailor our offerings to match the level of service you require.

We handle everything from HVAC system optimization, lighting repairs, and roofing inspections to specialized services like plumbing maintenance, power washing, and asphalt care. Our team ensures your property stays safe, clean, and efficient year-round with options for seasonal needs such as snow removal and lobby Christmas décor.

For clients with more extensive requirements, we provide services like fire alarm and sprinkler maintenance, landscaping, exterior lighting enhancements, and even energy usage monitoring to identify cost-saving opportunities. Our expertise also extends to parking management, signage upkeep, and graffiti removal, ensuring every aspect of your facility is managed with precision.

By employing a proactive, data-driven approach, we utilize advanced analytics and cutting-edge software to monitor performance, optimize efficiency, and implement long-term maintenance strategies. Whether your needs are simple or highly complex, our goal is to enhance the value, functionality, and aesthetic appeal of your real estate portfolio, giving you peace of mind and allowing you to focus on your business priorities.

Property Management

Service Standard Levels

Service Standard Levels

The Essential Standard

  • Regular maintenance checks (monthly or quarterly).

  • Basic cleaning and upkeep services.

  • Prompt responses for minor repair requests.

  • Minimal client reporting (e.g., monthly summaries).

  • Standard-grade products and materials.

The Silver Standard

  • Everything in the Essential

    Standard.

  • Bi-weekly maintenance checks.

  • Enhanced cleaning (deep cleaning areas).

  • Priority response times.

  • Standard preventative maintenance services.

  • Upgraded materials where applicable.

The Gold Standard

  • Everything in the Silver Standard.

  • Weekly maintenance checks.

  • Comprehensive cleaning and sanitization.

  • Proactive problem-solving with scheduled upgrades.

  • 24/7 support and rapid response service.

  • Customizable solutions for client-specific needs.

  • High-quality materials and eco-friendly options.

The Diamond Standard

  • Everything in the Gold Standard.

  • Weekly & on-call maintenance checks and reporting.

  • White-glove cleaning and detailed maintenance.

  • VIP-level client communication (dedicated account manager).

  • Advanced technology integration for monitoring (smart systems).

  • Complimentary upgrades and premium product offerings.

  • Guarantee of aesthetic and functional excellence.

  • Annual Risk Management Assesment

  1. Initial Consultation

    We begin with a comprehensive meeting to understand the client’s property goals, priorities, and challenges based on their questionnaire responses. This step includes discussing the property’s current condition, tenant needs, and maintenance requirements. We also review the range of services we offer and identify how we can best support the client’s objectives.

  2. Property Assessment & Setup

    A thorough property evaluation is conducted to establish a baseline for management and maintenance. This includes inspecting the property, reviewing leases and tenant agreements, gathering maintenance records, and identifying immediate and long-term service needs.

  3. Service Standard Selection

    Clients select the level of property management or facility maintenance services they require. Whether they need full-service management or specific maintenance support (e.g., landscaping, HVAC, or exterior lighting), we tailor our services to meet their unique needs and budgets.

  4. Customized Maintenance Plan Development

    A proactive, data-driven maintenance plan is created to maximize property performance and value. This plan outlines scheduled services, emergency protocols, and long-term strategies for preventative maintenance. Key performance indicators (KPIs) are also established to monitor success and ensure alignment with the client’s goals.

  5. Vendor & Resource Allocation

    We establish relationships with trusted vendors, contractors, and suppliers to ensure seamless execution of maintenance tasks. This includes negotiating contracts, scheduling services, and allocating resources efficiently for ongoing and emergency needs.

  6. Owner Portal Setup & Training

    To provide clients with full visibility into property operations, we set up access to a secure owner portal. This portal includes real-time reporting, maintenance tracking, and financial performance updates. We also offer training on how to use the portal and interpret reports effectively.

  7. Tenant Communication & Support

    Establishing clear lines of communication with tenants is crucial for property success. We develop a tenant communication strategy, including processes for handling service requests, addressing concerns, and maintaining tenant satisfaction.

  8. Emergency Preparedness & Contingency Planning

    We create comprehensive plans to address emergencies and unexpected challenges, such as weather-related incidents, system failures, or compliance issues. This includes ensuring the property is equipped with the necessary resources and contractor support for a rapid response.

  9. Ongoing Monitoring & Reporting

    Regular performance reviews and reporting keep clients informed about property operations and maintenance outcomes. This includes scheduled updates on financial performance, occupancy rates, and service delivery, as well as ad-hoc reporting upon request.

  10. Continuous Improvement & Long-Term Planning

    We regularly assess property performance and implement improvements to enhance value and efficiency. This includes evaluating maintenance plans, identifying cost-saving opportunities, and recommending long-term investments to ensure sustained property success.

Client Onboarding Process

To get started on your property management project, please click the button below and complete the questionnaire.

Our team will review your submission and reach out to you shortly.